Partial Stone Coated Steel Roof Replacement in Littleton CO

Type of Project: Partial Stone Coated Steel Roof Replacement in Littleton
Location: 13 Club Lane, Littleton, CO 80123
Client Name: Colleen O'Donnell
Time Frame for Completion: 2 Days
Products Used: Boral Pine Crest Shake – Country Blend Color
Roofing Company: New Roof Plus

When a large pine tree fell on Colleen O'Donnell's home during a windstorm in April 2024, it caused significant damage to her roof. The original roof, made from discontinued stone-coated steel, presented a unique challenge. Because the material was no longer available, a simple repair was impossible, so our team at New Roof Plus had to carefully plan a partial roof replacement that seamlessly blended old and new materials.

From the start, Colleen was understandably nervous about the repairs, especially since the damage involved a high-end roofing material. We began by carefully inspecting the damage and coordinating with her insurance company to establish the scope of the project. This process involved sending a sample of the existing roof material for analysis to confirm that it had been discontinued.

Once the unavailability of matching panels was confirmed, we worked closely with the insurance company to ensure Colleen received the appropriate coverage for the replacement. One challenge we faced was ensuring that the new Boral Pine Crest Shake panels (in the same Country Blend color) matched the rest of the roof despite slight size differences. We identified the best areas for replacement to ensure the transition between the old and new materials was virtually invisible.

Because the home is part of a community governed by a strict homeowners association (HOA), we also had to ensure our work met all their requirements. With meticulous planning and ongoing communication with Colleen, we addressed her concerns at every step, ensuring she felt confident in the process.

A key challenge in this project was navigating the insurance approval process. Initially, the insurance company pushed for a minor repair, but since the original panels were no longer available, we had to escalate the issue. After multiple rounds of documentation and meetings, we secured approval for a more comprehensive repair.

Additionally, we faced HOA guidelines that required the new installation to align seamlessly with the neighborhood’s aesthetic standards. Through careful coordination, we met every requirement, ensuring compliance while delivering a beautiful final result.

The project was completed in just two days, with the final result exceeding the client's expectations. The roof now looks as if no damage had ever occurred. Despite only replacing half of the roof, the blend between old and new materials is flawless. Colleen was thrilled with the outcome, and the seamless transition maintained the aesthetic integrity of her high-end home.

"I honestly cannot say enough positive things about this company. Our roof was damaged in the windstorm in April 2024 when a giant pine tree was uprooted from our yard and landed on our house. Needless to say, it was very stressful, and unfortunately, our insurance company was not cooperative. Greg with New Roof Plus was amazing! He came out to the house to assess the damage and patiently walked us through what needed to happen to address the situation. He took the time to explain things to us and provided what seemed like endless requests for documentation to the insurance company. After everything was approved, Greg's team responded quickly. They worked efficiently, treated our family courteously, and did an outstanding job. We couldn't be happier!"
— Colleen O'Donnell

This project highlights the importance of clear communication, expertise, and persistence in overcoming challenges with insurance claims and material limitations. At New Roof Plus, our goal is always to deliver exceptional results, no matter the complexity of the project. Colleen’s satisfaction was the ultimate measure of success, and we’re proud to have restored her home’s roof to perfection.