Case Study: Castle Rock Roofing Insurance Claim
In the summer of 2023, a Castle Rock, Colorado homeowner experienced the impact of a hailstorm that left their residential property in need of a new roof. Following a thorough roof inspection, evidence of hail damage emerged, prompting the homeowner to initiate the process of filing an insurance claim with their property insurance company.
Summary: This case study will provide an insightful examination of the homeowner’s journey, detailing the strategic measures taken to secure insurance funds through the claims process. Additionally, we will delve into the homeowner’s decision-making process as they navigate the selection of a new roof, culminating in a comprehensive exploration of the subsequent installation procedures.
Project Details
- Hail Storms in Castle Rock, Colorado: July 31, 2023
- Roof Inspection: Hail damage was found during the roof inspection. Not all
homes in the area had enough damage to warrant a full roof replacement.
- Insurance Claim: A claim was submitted by the homeowner with visual proof of hail damage to the roof provided by the roofing contractor
- Insurance Adjuster Visit: The hail damage to the property was confirmed by physical inspection from an insurance company adjuster
- Original Roofing Shingle Material: Tamko Asphalt Shingle
- Type of Structure Damaged: Residential Home Building
- Insurance Damage Category: Full Roof Replacement due to storm damage to shingles
- Location – 4027 Broken Hill Dr, Castle Rock, CO 80109
- Client – Local resident of Castle Rock
- Roofing Contractor – New Roof Plus
- Time to Complete – 1 day
- Products Used –Atlas Pinnacle Impact Shingles
- Product Attributes: Color – Pewter, Class 4 Rated Impact-Resistant Shingles
- Warranty: Provide 10 yr workmanship warranty and provide the owner with a Certificate of Completion
Scope of Project
New Roof Plus was contacted by the homeowner to get a second opinion on their roof replacement. The home is located in The Meadows in Castle Rock, Colorado. This is a master-planned community located west of Highway 285.
The homeowner first met with a contractor who discovered the hail damage. The contractor’s recommendations did not agree with the homeowner’s research. So the homeowner contacted another contractor, New Roof Plus.
Shingles were in high demand and hard to procure for many contractors. New Roof Plus was able to secure a highly-rated Class 4 Impact Resistant
Shingle that the homeowner approved.
Funding had been secured with approval from the insurance company. New Roof Plus was able to work with the homeowner to get them a much better shingle than others were able to provide.
The project came together quickly and was completed not long after.
Permits and Licensing
All permits and licensing were secured by the contractor. City of Castle Rock inspection services approved the roof installation.
Contractor Notes
“Great family to work with! Our connections and relationships with suppliers allowed us to source a high-end shingle to replace the old builder-grade shingles originally installed on the roof. This Project came together quickly and the client loves the new upgraded look of their home.”
Contact Greg Jones at New Roof Plus, call 303-974-5218 | Scroll Down for more Project Photos and details
Roofing Insurance Claim Process With New Roof Plus
- Roof Inspection to establish if storm damage is present
- If damage is found, the customer will contact their insurance company to submit a claim
- The insurance company will likely send out an insurance claims adjuster to
inspect and verify the damage - If approved, the insurance company will provide the homeowner with funding verification and approval to choose a roofing contractor
- The initial check will be either sent to the homeowner or to the mortgage company for endorsement to the roofing contractor
- With all endorsements in place, the contractor can proceed with the next steps involved with the roof replacement
3-Phase Roof Installation Process
PHASE 1: EXISTING ROOF/TEAR-OFF
- Remove and dispose of existing shingles. This is by far the messiest part of the project and the loudest.
- Once the shingles are removed, any existing nails left behind will be
hammered down into the decking. - If any bad or rotten decking is discovered it will be replaced
- Once the roof surface is clean and clear, we can move to Phase 2
- Installation of the new synthetic underlayment, ice, and water shield in the valleys.
- Install new drip edge around the eaves (2″x 4″) and along the rake edges (2′ x 2″)
- Install new pipe jack and flashing
- Install new roof vents and shingles
- Install a starter strip along the eaves and the rakes for maximum wind protection
- The final step in this phase is the painting of flashing, pipe jacks, etc. along with sealing any exposed nail heads.
- Install shingles
Phase 3: CLEANUP
- The cleanup is the final step.
- Includes all remaining debris thrown in a dump trailer
- blowers are used to clean any sidewalks, walkways, etc.
- magnets to pick up any remaining nails
Breakdown on Materials
Roofing Coil Nails – 1 1/4″ – Distributor Specific (7200 Cnt)
Plastic Cap Nails – 1 1/4″ (2500 Cnt)
Lomanco 750-S Aluminum Slant Back Static Roof Vent – w/Screen
Galvanized Steel Base Pipe Flashing – 1 1/2″-3″ – Mill
Geocel 2300 Construction TriPolymer Sealant (10.3 oz)
Generic Touch-Up Spray Paint (12 oz)
Owens Corning VentSure Rigid Roll – 11 1/4″ (20′)
Galvanized Steel Prebent Step Flashing – 4″x4″x8″ (50 PC/BD) – Royal Brown
One Piece Counter Flash
Product Installed: Atlas Pinnacle Impact Shingles
Color – Pewter
Product Description: Atlas Pinnacle Impact Shingles
Crafted utilizing exclusive polymer-modified asphalt technology, Atlas Pinnacle® Impact shingles achieve a remarkable UL 2218 Class 4 impact rating. These cutting-edge architectural shingles not only boast exceptional hail resistance but also incorporate innovative smog-reducing technology and harness the formidable algae-fighting capabilities of Scotchgard™ Protector. Your investment in the Pinnacle® Impact roofing system transcends mere performance; it guarantees enduring curb appeal.
Revel in the longevity of vibrant colors offered by Pinnacle® Impact architectural shingles. Shielding against both the ravages of high winds and the unsightly black streaks inflicted by algae, this roofing system stands as a testament to lasting curb appeal. Your investment not only ensures aesthetic allure but also instills a sense of peace of mind derived from the robust protective features embedded within this sophisticated roofing solution.
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