Case Study: Shingle Replacement in Thornton, CO
Project: Residential Hail Damage Insurance Replacement
Location: 11501 Hudson St, Thornton, CO 80233
Client: Sam and Brandon Pierce
Project Duration: 3 days
Products Used: Owens Corning Duration Flex – Estate Grey
Roofing Company: New Roof Plus
Project Overview
Sam and Brandon Pierce’s home in Thornton, CO, was hit hard by a hailstorm, leaving their roof significantly damaged. With their property under contract in a real estate transaction, they needed a fast and efficient roofing replacement that also included the removal and reinstallation of solar panels. New Roof Plus stepped in to provide a seamless residential insurance replacement within an extremely tight timeframe.
Scope of the Project
The project began when the buyers’ real estate agent contacted us. The sellers had a preferred roofer, but they couldn’t accommodate the project before the scheduled closing. With little time to spare, New Roof Plus quickly inspected the property, met with the insurance adjuster, and coordinated all aspects of the replacement, including the detachment and reset of solar panels.
Using our strong partnerships with solar companies, we successfully expedited the scheduling process. We navigated the complexities of timing and real estate demands, ensuring the sellers and buyers, along with their respective agents, were all kept in the loop and stress-free. From insurance approval to final inspection, the project was completed within the demanding timeline, delivering exceptional results for everyone involved.
Unique Challenges
One of the most significant challenges was insurance approval. Initially, only a portion of the roof was approved for replacement, but the contract stipulated that the entire roof must be replaced. Through effective negotiation with the insurance company, we provided additional documentation and photos after removing the solar panels, proving that the entire roof was damaged.
The buyers were involved in choosing upgraded shingles and selecting a color, ensuring that their new home’s roof met their preferences. This personalized approach added value for both the buyers and sellers, creating a smooth transition during the real estate transaction.
Results
New Roof Plus successfully completed the roof replacement ahead of the closing date, providing peace of mind to both the sellers and buyers. All parties were pleased with the level of communication and efficiency. By handling the insurance process, solar panel coordination, and replacement within the deadline, we ensured the real estate transaction remained on track with minimal disruption.
Client Testimonial
“We had an exceptional experience with Greg and New Roof Plus. Faced with a major hailstorm while selling our home, we urgently needed a roof replacement before the closing date. While most roofers were booked out for over a month, Greg quickly provided a quote and managed to fit us into his schedule. His team completed the job, including the removal and reattachment of solar panels, in just two weeks. Thanks to their efficiency, we only had to delay the closing by a week. Greg also expertly handled the insurance coverage, making the whole process seamless. For top-notch service and professionalism, I highly recommend Greg and New Roof Plus.” – Sam and Brandon Pierce
