We wrote a small article on our Google My Business page on how we feel about our customers, prospects and vendors. Every interaction we have with others is personal – it’s about relationship building. Are we building up this relationship? Are we following the golden rule? It’s our goal to treat others as we would want to be treated. We truly are people people. Awkward statement but we enjoy being with others and we want to be the person they choose to do business with. It’s a truism that people buy who they like. Who wants to do business with someone who doesn’t care about you?
Similar to this truism is “People buy on emotion, and justify with logic”. Our roofing business is no different. Our customers need to enjoy doing business with us. We need to be ourselves, be who we are: friendly, professional, educated, respectful, honest.
You can read more here: https://goo.gl/posts/MzRhR
